✓ Free shipping ✓ 30-day free trial ✓ Sign up for our newsletter to receive 15% off your first order
We offer free worldwide shipping on all orders. All orders are shipped from our warehouse in Vällingby, Sweden. The delivery time will be calculated at checkout.
Once we receive your order, we will send you a confirmation email with your order information. Please save the order confirmation if you need to contact us.
At checkout, you will be able to choose a delivery method. We are always trying to find new solutions to offer. Please let us know if you have any wishes, firstname.lastname@example.org.
We offer a 30 days free trial. We are very proud to offer this, as it is longer than the statutory limit of 14 days in Sweden. So if you are not happy with your supplements for any reason, you are welcome to send them back to us and we will refund you the full amount. Please note that this offer is only valid for one item per product line. We do not refund you for the return shipping cost. All we ask is that you share your feedback with us so that we can work on improving our products even more!
To arrange a return, please send an email to email@example.com and we will get back to you with the next steps. Once your return is processed, a credit will automatically be applied to your original method of payment and you will get your money back within 10 days.
If you don’t pick up your package at the pick up place of your choice, we will, unfortunately, have to charge you with an unclaimed parcel fee of 149 SEK. This will cover our costs for administration, delivery, and handling. We are a small business so we appreciate your understanding in this matter. For any questions or concerns, please send us an email at firstname.lastname@example.org and we will look into how we can help you.
All prices shown on the website are in Swedish SEK and include VAT. Additional shipping costs may be added to the price depending on which shipping method you choose at checkout.
Product images on the website do not guarantee the product’s exact look and feel and we reserve the right that there might be errors in the product info or the product pictures. We also keep the right to change and update product information and prices without notification.
At ceibatree.com we reserve the right that there might be errors in other types of product information and price information. If errors are discovered we promise to correct this as soon as we can. This includes, but is not limited to, price adjustments, products out of stock, inventory differences displayed on the website, and other types of technical problems. We also have the right to cancel orders if something has gone wrong but if we do that we promise to reach out to you and find the best possible alternative solution.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
The payment methods Pay in  days, Slice It, and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and by the information in Klarna’s privacy statement.
Ceiba Tree AB
SE-413 09 Göteborg, Sweden
Organizational number: 559302-6890
VAT Number: SE 55930268901
Telephone: +46 (0) 735 80 01 01
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